Create a Post-Pandemic HOA Strategy Plan

There are two paths forward for home owners’ associations in 2021. One is to plan for a return to “business as usual” post pandemic. Another is to re-energize and adapt your HOA to be better equipped for the future through strategic planning. Why Create or Revisit a Strategy Plan? In short, strategic planning involves goal setting, including long-term plans for your community and the path to get there. It allows directors to detach from the issues of day-to-day association management, revisit yo [...]

Maui Property Tax Deferral

People owning property on Maui will have a little longer to pay their property taxes without penalty. Mayor Michael Victorino has authorized a 60-day deferral of the 10 percent penalty for Real Property Taxes due on Feb. 20, 2021. Assessment of the penalty will be deferred through April 21, 2021, to help with the financial impacts of the COVID-19 pandemic. Taxpayers may make Real Property Tax payments from Feb. 20 to April 21, 2021, without incurring the 10 percent penalty. However, the standard [...]

7 HOA Resolutions for the New Year

Following the hand that 2020 dealt us, now is the time to focus on rebuilding our community connections! Let's work on something that brings us together. New Year’s resolutions tend to be short lived. However, this year’s resolution aim is to strengthen the governance that fosters positive relationships between HOA board members and residents, avoids expensive problems and creates peace with simple efforts that make long lasting results. HOA, the best year yet is here! Here are seven resolutions [...]

Maui Vacation Rental Occupancy Dismal in November

Even though vacation rentals outpaced hotel occupancy in November, numbers are still low, according to the latest data released last week by the Hawaii Tourism Authority. According to HTA’s monthly Hawaii Vacation Rental Performance Report, vacation rentals throughout the state were just under 32% occupied last month, but Maui County's figures dropped even lower than that. For comparison, rental units were 69% occupied across the state in November of 2019. The occupancy rate reflects a unit supp [...]

The Relationship Between HOA Boards and Homeowners

"We think the surest way to lower tensions and resolve the disputes between the neighbors is through more dialogue between them, not less." - Richard Bouche  Homeowner relationships are the foundation of any residential community. Forbes released an article in 2019 describing 8 ways to improve communication between people. We narrowed down some key takeaways that HOA boards might apply in their own communities. First Impressions are Important A few seconds is a small window of opportunity to mak [...]

Businesses, Commercial Leases and Hardship

COVID-19 is affecting markets differently. While residential real estate seems to be holding somewhat steady in Hawaii, commercial real estate, and the businesses that lease commercial properties, are not faring so well. On Maui, we've lost quite a few restaurants, along with businesses in other categories. Here's an update from Janis Magin, Senior Editor of Pacific Business News: "More than 80% of Hawaii businesses expect their revenue to decrease this year and in 2021 because of the Covid-19 p [...]

UPDATE: Business Changes on Maui Due to Coronavirus

Note: This page is being updated as official information becomes available.  Aloha, Hawaii is now welcoming back visitors with its pre-travel testing program, allowing travelers from out-of-state to proceed without the 10-day quarantine if they test negative for COVID-19 before they board the plane for the islands. Some further restrictions vary by island, and travelers are strongly advised to stay up to date on current rules. What you need to know before you go Please keep in mind that Hawaii h [...]

Understanding HOA Board Meetings and Decisions

Your homeowner’s association has a board, and owners are generally allowed to attend meetings. But you may hear several acronyms tossed around making a discussion hard to follow. This guide will help you understand some basic terminology. Since HOAs follow certain procedures in conducting a meeting, questions of clarification from the audience may be out of order. Also, each association operates a bit different, but there is general information at the end about the board’s decision-making proces [...]

Avoiding 5 Common HOA Board Mistakes

The work that HOA board members fulfill is essential. However, learning the ins and outs of association business can be tricky.  There are documents to study and rules to learn. Directors are representing a community, and there are a lot of interests to balance. Not everyone is going to be happy with every decision, and the board of directors is often in the line of fire when things go wrong. There are 5 common mistakes that some homeowner association boards make. Here is how to avoid them. Stay [...]

HOA Satisfaction Survey

Most people are finding living with a Home Owners Association a positive. The Community Association Institute (CAI) recently conducted extensive research and analysis for condominiums, homeowners associations, and housing cooperatives. According to the latest 2020 Homeowner Satisfaction Survey, Community Associations remain a "Preferred Place to Call Home"! Communities and their management teams always try to please the homeowners they serve, but did you know 89% of homeowners rate their HOA exp [...]

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